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Driven to succeed: Royer’s participates in Career Vehicle Day at Camp Hill elementary school

Megan Zeller is a designer at Royer’s Camp Hill store, but she first joined the company as a contract driver for Valentine’s Day.

She brought that delivery experience to Career Vehicle Day April 6 at Hoover Elementary School in Camp Hill. Along with sales associate Tracy McEldowney, the Royer’s colleagues explained what it’s like to be a delivery driver.

Royer’s delivery truck was among one-dozen vehicles parked outside the school for the event that highlighted careers in everything from package delivery and TV news to police and EMS.

When delivering delicate flowers, Megan said, “We’ve got to be careful, we’ve got to be smart, we’ve got to be able to lift heavy things, too, because there are a lot of heavy things we deliver.”

With the assistance of computer tablets, Royer’s drivers load packages into their vehicles and then deliver. Megan emphasized the importance of being reliable, “to be where you need to be on time.”

Drivers must be licensed, of course, but they also have to pass a ride-along with a Royer’s manager to confirm that they operate safely when behind the wheel.

“A little fun fact,” Megan told the students and their teacher, “is that when this tablet is with the driver, we can tell how fast they’re going. So we can tell if somebody is driving over the speed of 60, and how many times they’ve gone over the speed of 60, and then we can talk to them when they come back.”

Check your work

The students learned that a driver deals with all manner of weather, from lovely to cold and slippery. Megan asked what a driver should do if delivering to a house where no one was home and the temperature was too cold to leave the flowers outside.

“Yeah, I might have to bring [the flowers] back to the shop,” she said. “I might have to go to a neighbor’s house.”

Not only do their tablets help the drivers keep track of deliveries, but they keep the store manager in the loop. If Aunt Tilly calls wondering where her order is, Megan said, the store manager can look at the status based on information shared from the tablet.

Tracy said a teacher’s adage to check work before turning it in also applies in the flower business. Clutching a big white stuffed bear and holding two Mylar balloons, she urged the students:

“Just like your teacher tells you now before you turn in your test, check your work, well, you have to keep checking your work,” Tracy said. “Because the driver has to check his work to make sure he gets the righty teddy bear to the right person.”

Royer’s Kids Club offers free St. Patrick’s Day event March 17

If you can’t have a pot of gold at the end of a rainbow, then the next-best thing just might be a free Royer’s Kids Club event on March 17 to celebrate St. Patrick’s Day.

Children ages 5 to 12 will have an opportunity to make a St. Patrick’s Day arrangement and will receive a balloon.

Time slots are available at 10 a.m. and 2 p.m.

Registration is required by calling your nearest store.

Valentine’s Day: from field to front door

Making a rose arrangement in central design department in Lebanon.

Whether you’re a planner or procrastinator, online or in-store shopper, you can expect the same high-quality product and customer service from Royer’s.

We really shine at Valentine’s Day. It’s our busiest time, and we enjoy the challenge of rising to the occasion. If a customer buys flowers once per year, it’s probably for Feb. 14. And with matters of the heart, the pressure really ramps up to deliver in a special way, for lovers and florists alike.

We handle a similar volume of orders during the Christmas season, but that’s over a month or longer. By comparison, the Valentine’s Day “season” squeezes a similar volume into several days.

From South America, with love

But behind the scenes, Valentine’s Day is months in the making, and it takes us thousands of miles from our stores.

You see, we don’t just place a phone call and wait for roses to come to us. We go directly to the flower farms in South America, where we can see firsthand the crop that’s being grown just for our customers. This way we can make sure everything is to our satisfaction. If there are problems, then we have more time to correct them.

Once the Valentine’s Day crop is harvested, it is flown to Miami, where it is inspected by U.S. customs officials. From there, we move the flowers to a refrigerated tractor-trailer for their journey to Royer’s corporate complex in Lebanon.

The truck is unloaded at our distribution center. The flowers are either picked up by drivers from our stores or, more likely, headed to the back of the building and our central design department.

Central Design: heart of the operation

The demand is so great at Valentine’s Day that our stores simply can’t accommodate all the work. They get a big assist from central design, where teams of workers gather around long tables to package roses in boxes or turn them and other flowers into beautiful arrangements.

Whether you give or receive Valentine’s Day roses, or both, we want to make sure you get the most out of them. In fact, with the right amount of care, you should be able to keep your roses looking just rosy for a week.

Click here for specific care instructions, which differ depending on whether your roses arrived in a vase or loose in a box. Either way, it’s best to keep them cool and, of course, sufficiently watered.

From the farm to your front door, we love making Valentine’s Day special for our customers.

Thanks for letting us show you how.

 

 

 

 

Royer’s Kids Club offering four more events in 2018

Thank you to everyone who joined us Jan. 20 for the first of five kids club events planned for 2018.

Be sure to mark your calendars as you won’t want to miss these upcoming events:

March 17: St. Patrick’s Day theme

June 23: Stems Hunger food drive/Fourth of July

Aug. 25: Fall

Nov. 10: Bouquets for Books/Holidays for Heroes

Kids club events are open to children ages 5 to 12. To get the most out of the kids club, it’s best to register for it here or by stopping by any of our stores.

You’ll receive a membership card and Buds, our quarterly email kids club newsletter, which will tell you about opportunities to win prizes and support our charitable events.

We look forward to seeing you soon at another fun, free kids club event!

 

You’re going to love the kids club’s free Valentine’s Day-themed event Jan. 20

The 2018 Royer’s Kids Club season kicks off Jan. 20 with a sweetheart of an offer: a free Valentine’s Day-themed event.

Children ages 5 to 12 will have an opportunity to make a special arrangement in a heart teacup and will receive a balloon.

Time slots are available at 10 a.m. and 2 p.m.

Registration is required by calling your nearest store.

Thank you for donating hundreds of cards and coloring pages to ‘Holidays for Heroes’

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Thanks to your generosity, Royer’s has collected hundreds of holiday cards and coloring pages for the American Red Cross’ “Holidays for Heroes” program.

We presented three bags full of the items, which will be distributed to active military and veterans at military installations, VFWs, American Legions, the Lebanon VA and retirement homes in 22 counties in central Pennsylvania.

Royer’s invited customers to drop off the items at any of our stores from Nov. 11-Dec. 4.

The Red Cross (redcross.org/centralpa) prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Last year in central Pennsylvania, the Red Cross assisted more than 2,100 people affected by nearly 750 local disasters.

Royer’s annual book drive collects nearly 1,200 new children’s titles for public libraries

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Royer’s annual book drive collected 1,162 new children’s titles for public libraries in the seven counties where the company operates.

Bouquets for Books, which ran Oct. 28-Nov. 11, has yielded nearly 18,000 books in its 12-year history.

Anyone who donated a new children’s book was eligible to receive a free bouquet. Here are the libraries and the number of books presented to them this year:

  • Berks County Public Libraries: 142
  • Cumberland County Library System: 152
  • Dauphin County Library System: 92
  • Hershey Public Library (independent): 89
  • Middletown Public Library (independent): 20
  • Franklin County Library System: 49
  • Lebanon County Libraries: 125
  • Library System of Lancaster County: 227
  • York County Library System: 266

Royer’s employees donate $520 to Pennsylvania Breast Cancer Coalition

From left, Lori Emerich, assistant manager at Royer’s Flowers in Lebanon, and Kristen Snoke, community outreach director, Pennsylvania Breast Cancer Coalition.

It may be the season of red and green, but pink also holds a prominent place at Royer’s Flowers & Gifts.

Royer’s employees this fall raised $520 for the Pennsylvania Breast Cancer Coalition with their purchases of pink polo shirts. For each Royer’s-logoed shirt they bought, the employees contributed $10 to the nonprofit coalition.

Royer’s employees undertook a similar fundraiser in fall 2016, collecting $1,510 for the coalition for the two years combined. Meanwhile, since 2015 Royer’s has raised another $7,730 for the coalition through the year-round sale of its “Power of Pink” arrangement.

“We sincerely appreciate the steadfast support that Royer’s and its employees have shown to our organization,” said Kristen Snoke, the coalition’s community outreach director. “We will continue to put their donations to good use on behalf of breast cancer survivors.”

The Lebanon-based coalition (pabreastcancer.org) represents, supports and serves breast cancer survivors and their families in Pennsylvania through educational programming, legislative advocacy and breast cancer research grants.

10 area high schools benefit from Royer’s homecoming fundraiser

Royer's homecoming

Homecoming was an easy win for 10 area high schools that participated in Royer’s fundraiser.

By signing up, the schools’ homecoming committees earned a 10 percent commission on their portions of online corsage and boutonniere sales that totaled $4,538.52. 

The participating high schools: Cedar Cliff, Cedar Crest, Central Dauphin, Central York, Christian School of York, Ephrata, Hershey, Manheim Township, Northern, Warwick.

The schools may use the reimbursed funds at their discretion.

Royer’s plans to offer similar fundraisers next year for homecoming and prom, again open to all high schools in Berks, Cumberland, Dauphin, Franklin, Lancaster, Lebanon or York counties.

For more information, contact Jaime Kevles, Royer’s marketing coordinator, at jaime.kevles@royers.com.

 

 

Royer’s collecting cards and coloring pages Nov. 11-Dec. 4 for Red Cross’ ‘Holidays for Heroes’

Royer's Holidays for Heroes

Royer’s Flowers will collect cards and coloring pages for active military and veterans in each of its stores Nov. 11-Dec. 4 as part of the American Red Cross’ “Holidays for Heroes” program.

Collected cards and coloring pages will be handed over to the Red Cross, whose volunteers will organize them for delivery. Destinations include military installations, VFWs, American Legions, the Lebanon VA and retirement homes in 22 counties in central Pennsylvania.

Cards may be dropped off at any Royer’s during normal business hours. Coloring pages are available at the stores or can be downloaded here:

Christmas Tree

Santa

Ornament

Reindeer

Dreidel

The Red Cross offers these guidelines for preparing cards:

  • Use generic salutations such as “Dear Service Member” as cards addressed to specific individuals cannot be delivered through this program.
  • Include messages of support and thanks.
  • Sign your name to them.
  • Don’t include letters or other personal information (photos, addresses).
  • Refrain from choosing cards with glitter.

The American Red Cross (redcross.org/centralpa) prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Last year in central Pennsylvania, the Red Cross assisted more than 2,100 people affected by nearly 750 local disasters.